Sales terms and conditions for embroidered products

Presentation of the service

Blanc Cerise Blanc Cerise provides an embroidery service for personalising towels and bathrobes.
On the, you can find products that can be personalised in the "personalised bath linen" section. This service is also available in the Paris stores (except points of sale in the Galeries Lafayette and BHV).

How to go about it

To make use of the service:
- Choose the product in the size and colour you want.
- Click on "Add embroidery",
- Enter the first name or initials to be embroidered (up to 30 characters maximum)
- Choose the colour of the embroidery thread,
- Choose the font and the position of the embroidery.


There is a charge of £15 per embroidery for the service. On the site, embroidery costs are added directly in the shopping basket.

Shipping timeframes for embroidered products

The average delivery time frame for embroidered product orders is 5 working days from the order date. For any questions concerning the delivery of your products, please contact Customer Service. 

Conditions for returning embroidered products

Personalised products cannot be returned or exchanged.